Your human-like AI receptionist
Call cover day and night
AI that feels human, answers calls, takes appointment requests, and captures lead details — 24/7
Built by dentists, for dentists
Live payments via
Meet your new
receptionist.
Natural UK voices. 24/7 call coverage. Configured for your dental practice.
Set your communication style, bespoke to your region
Patient calls can arrive while your team is busy — or outside opening hours.
Voicemail and missed calls can leave patient enquiries waiting for staff follow-up.
of people who tried to get an NHS dental appointment in the last two years didn't get one
of unsuccessful appointment bookers said they couldn't get through by phone
of those who hadn't tried for an NHS dental appointment in the last two years said they didn't think they could get one
Sources: NHS England GP Patient Survey, January to March 2025 (England, 702,837 respondents) for the 21% and 26% figures; General Dental Council UK Public Survey 2024 (2,415 respondents) for the 15% figure, which is among respondents who tried and were unable to book. Read the NHS survey · Read the GDC survey.
Your team cannot always step away to answer the phone.
What happens when nobody answers?
What's your phone
really costing you?
Adjust the sliders to match your practice.
You could be losing
That's £293,040 per year from 6 missed calls every day.
Stop the leak — Try it for free*Based on 30 calls/day with 20% missed. Assumes each missed call is a lost patient opportunity. Actual results may vary.*
Hear your AI receptionist answer live
Your real SmadiDesk agent is trained on your own practice.
This browser demo depends on your internet connection. Real calls run over the phone network, so they're not affected by your Wi-Fi or signal.
Choose a receptionist
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Talk to the AI live
Demo cap
1:30
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Verity
British RP
This isn't a robot.
It's your new receptionist.
Watch a short prerecorded example featuring the opening greeting from . This edited sample does not include a patient conversation.
Configured for UK dental practice information and call-handling workflows.
Try for Free — hear it with your own patientsSelf-serve setup in three steps.
STEP 01
Paste your website URL
That's it. We scan your site and learn your services, pricing, team, and policies automatically. Upload documents too, if you like.
STEP 02
Your AI becomes your expert
It doesn't read from a script — it understands YOUR practice and answers questions just like a trained receptionist would. Choose from 8 natural UK voices.
STEP 03
Go live
Capture caller details and appointment requests. Support staff follow-up day and night.
Call handling built for dental practices.
24/7 Call Answering
Handles calls forwarded to SmadiDesk during lunch, after hours, and on bank holidays, with a live conversation instead of voicemail.
Smart Lead Capture
Logs caller details, what they asked about, and how urgent the enquiry may be for staff follow-up.
Emergency Detection
Flags urgent situations in the dashboard and initiates email and eligible-plan SMS alerts for your team to review.
Appointment Booking
Captures appointment requests and preferred times for your team to action.
Call Analytics
Review call history and outcomes, and track lead activity from your dashboard.
Morning Digest
Get a daily email summary of new leads and appointment requests so your team can act quickly each morning.
Practice Information Q&A
Answers common questions about your practice, services, pricing, finance options, opening hours, and booking.
Voice Customisation
Choose from our current professional UK voice options to match your practice tone.
Works your way. Use with your existing practice workflow and handoff process.
AI built for natural conversation.
Forget everything you know about automated phone systems. No rigid menus. No "press 1 for..." No robotic monotone.
SmadiDesk uses conversational AI configured around practice information and call-handling instructions. It understands context, handles interruptions, and uses natural UK voices.
Natural UK voices and context-aware responses support ordinary practice conversations from the first hello.
The old way
- Robotic voice that reads from a script
- "Your call is important to us. Please hold."
- Rigid menus: "Press 1 for appointments…"
- One accent fits all
- Callers leave a message and wait for a response
The SmadiDesk way
- Natural conversation that flows like a real person
- Answers on the first ring, day or night
- Understands what patients mean, not just what they say
- Regional UK voices that sound familiar
- Captures enquiries and appointment requests for follow-up
Coming soon: Clone any team member's voice. Your patients hear Sarah from reception — even at 2am. (Requires voice owner consent)
Plans that grow with your practice.
No hidden fees. No contracts. Start with a capped 72-hour trial. Cancel anytime.
After-Hours AI Receptionist
For practices that need cover outside opening hours.
Basic
For practices that want calls covered outside opening hours without changing daytime call handling.
£0.20/min overage
- After-hours call cover outside opening hours
Plus
For practices that want after-hours cover plus SMS alerts.
£0.20/min overage
- After-hours call cover outside opening hours
- SMS team alerts
Pro
For practices that want after-hours cover with custom call handling and AI tuning.
£0.20/min overage
- After-hours call cover outside opening hours
- SMS team alerts
- Custom call handling rules
- Custom AI training
All plans include dashboard access, call history, practice information Q&A, voice settings, emergency detection, and email alerts.
SMS team alerts and custom AI controls vary by plan.
24/7 Overflow AI Receptionist
For practices that want overflow cover during the day and after hours.
Starter
For practices that want AI to catch overflow calls during the day and after hours.
£0.20/min overage
- 24/7 overflow coverage
- Works with your provider's busy, no-answer, and after-hours forwarding.
Growth
For practices that want full overflow cover plus SMS alerts.
£0.20/min overage
- 24/7 overflow coverage
- Works with your provider's busy, no-answer, and after-hours forwarding.
- SMS team alerts
Pro
For practices that want full overflow cover with custom call handling and AI tuning.
£0.20/min overage
- 24/7 overflow coverage
- Works with your provider's busy, no-answer, and after-hours forwarding.
- SMS team alerts
- Custom call handling rules
- Custom AI training
All plans include dashboard access, call history, practice information Q&A, voice settings, emergency detection, and email alerts.
SMS team alerts and custom AI controls vary by plan.
Self-serve setup
Free
Partner-led assisted setup
£250
Done by UK dental IT specialists.
Multi-site discount
10%+
For 3 or more locations.
Enterprise?
Contact us →Frequently Asked Questions
What happens after the free trial?
Your capped trial converts to your selected paid plan at the scheduled trial end unless you cancel automatic conversion first. If the free AI allowance is used early, you can start paid now to keep calls live.
Can I switch plans later?
Yes. Review the effective date and any charge in Billing before confirming a change. Upgrades on an active plan with the same billing interval take effect immediately with a prorated charge. Downgrades, billing-interval changes and changes during a trial take effect at the next renewal or trial end.
What counts as a "minute"?
Only time your AI is actively on a call with a patient. Setup, configuration, and dashboard usage don't count.
Is there a contract?
No contracts. Monthly billing. Cancel anytime — cancellation takes effect at the end of your current billing period.
Is my data secure?
Yes. SmadiDesk is built to support GDPR-compliant use. We encrypt data in transit and at rest, provide a public DPA for practice customers, and use contracted subprocessors to deliver the service. Customer data is handled through our contracted infrastructure providers. Some providers may process data outside the UK, and where they do we rely on appropriate legal safeguards.
Built to perform. Designed to impress.
picks up on the first ring, 24/7
day and night call coverage
two-way conversation
practice setup workflow
Ready to add live, two-way call handling?
Start self-serve setup.
No contracts. Start with a capped 72-hour trial. Cancel anytime.